A few reasons why we love what we do.
Granex rescued us from a horrible remodeling project. Our contractor used his granite installer who dropped a slab of granite and damaged our new hardwood floor and then proceeded to install granite with unfinished edges and varying lengths of overhang. Our contractor referred us to Granex and we worked together to choose a beautiful granite. I was amazed at how easy and accurate their layout was for our kitchen! Granex came in, removed the unfinished granite and professionally installed the new granite and it was perfect! Well I wish the story ended there but our contractor abandoned us after referring us to Granex and our farm sink developed a crack which meant the granite would need to be lifted or removed to remove the damaged sink and install the new sink. I talked with Jeff Poprik, Granex Sales Manager, explained our situation and he assured me that he would help us. And that’s exactly what he did. He sent Sean out to determine the best solution and he was able to lift the granite, remove and install the sink with absolutely no damage whatsoever to the granite! I can’t say thanks enough to the Granex Team and would highly recommend them as your next source for granite.
- Mark & Janeen
I just wanted to take a quick second and thank the whole team at Granex. It’s not often people acknowledge quality work and I felt compelled to write a note about how great of an experience it has been for a second time. Your attention to detail in helping us select the best option in quartz for our new kitchen was so helpful! Melissa was so happy with the choice of color and the material, as we were first leaning towards quartz but your explanation of everything in durability and maintenance helped us make the best decision. Additionally the install team did a fantastic job. Although they did cut the hole for the faucet a bit too close to the sink, a quick phone call this morning and prompt response by somebody on your team made it all better. The gentleman this morning made sure that every detail was taken care of. He could have arrived and just told me there was nothing that could be done. Instead he ensured he took every aspect into account, made the hole larger (but not too large) and it looks perfect. Thank you again! I will be sure to tell it far and loud how great Granex truly is.
- Dustin , Chagrin Falls, OH
I wanted to tell you that the customer’s granite looks amazing! Thank you for doing such a wonderful job and fulfilling the reputation that I painted for them of you!
- Dottie , Distinctive Cabinet Design, Newbury, OH
The install went beautifully! Belagio and Chris were on time, very friendly and efficient - and best of all - did a wonderful job. We are beyond pleased w/the Eternia Delicatus. Highly recommend Granex! Thanks again for all your help. Our kitchen looks lovely.
- Kelly , Lakewood, OH
We just had our kitchen countertop installed and just wanted to drop you a line about how pleased we are with everything. Your team has done an amazing job. Our first experience was meeting with you and that helped sell us on going with your company for the installation of the countertop. Jeff was a great help when we were deciding which granite we were going to go with as well as his experience with laying out the pieces. Brad is a true professional with his expertise in utilizing the measurement tools as well as suggestions with cutting out for the under-mount sink. Finally Ralph and Mark did a great job installing everything as well as explaining small little ideas / suggestions on do’s and don’ts. So Carol and I just wanted to first say thank you and the guys for everything. Secondly, we wanted you to know the guys working for your company represent you and your business like true professionals. If you ever need references you can send them our way and we would be glad to give you the highest recommendation.
- Ronald & Carol , Warren, OH
Once again all I can say is thanks for a great job. Beyond Dr. M. and his appreciation, I want to say thank you for a job well done. More importantly, thank you for sending Biagio. While I consider everyone at Granex a craftsman in their industry, I feel Biagio is an artisan. The attention to detail, his customer approach and concern for everyone involved is highly appreciated. I want you to forward this to everyone at Granex so he reaps the benefit of his efforts. I look forward to working with Granex as our granite vendor and wish everyone a healthy and happy holiday season from all of us at Kitchen Design Center. Much appreciated.
- Chris , Kitchen Design Center, Valley View, OH
I cannot tell you how pleased I was with the work your team completed for me. From Sean to Biaggio to Chris...and of course you....what a great team. Every step went as promised and it was a pleasure to work with everyone. Please feel free to use me as a reference any time. I look forward to working with your team on my next project.
- Ken , Chagrin Falls, OH
We recently had your counter tops installed and wanted to let you know the experience with your company was great! From the time we came in to select the granite to installation was quick and painless. All involved were professional and easy to work with. I would recommend your company to anyone and will do so in the future.
- Cindy , Butler, PA
Just wanted to thank all of you for the outstanding job you did on our "H. Honed" countertop!! The precision measuring by Brad was incredibly detailed and thorough. WOW...what a procedure!! Thank you also, Brad, for the time you took to explain all the other information regarding the sink, i.e. size, scale, etc. It looks GREAT!! And Mike and Jay....just an outstanding job on installation day! I was just amazed at your strength, knowledge, and attention to detail. We are all enjoying the timeless beauty of our granite. What a transformation....great job!! Thanks to everyone who helped us. We're thrilled!
- Julie , South Russell, OH
I am extremely pleased with the outstanding service that I received from beginning to end. You were all extremely kind, helpful, and accommodating to my schedule, the entire experience was top notch. The quality of the product, installation, everything, I will definitely recommend Granex to everyone. Thank you, thank you, thank you!!!!
- Robin , Northfield, OH
Thanks so much for your work on the shell case display on our mantel above our fathers' flag cases. It turned out exactly as I had hoped and is a nice tribute to two special WWII vets that were in a lot of combat. My father was in the Army Air Corps and my wife's father was in the Marine Corps. Thank you again for taking on this small but important project.
- Jim , Solon, OH
Our counter top looks amazing! We got a wonderful product in a very timely manner. Thank you so much for your help. It was a pleasure working with you and the installers. I will definitely be recommending Granex to anyone I know that is shopping for counter tops! Thanks again!
- Gaby , Parma, OH
We just wanted to send you a note thanking you for all your help that you gave us though this process. Our kitchen is done and is great, we just love it.
- Doug & Becky , North Royalton, OH